SilverAgent - Production Updates

Scheduled for Jul 17, 00:00 - 01:00 UTC

Scheduled

Dear Partner,

Please note the following update which will be applied to SilverAgent (Production) as part of our July release - https://docs.silverrailtech.com/docs/silveragent-release-schedule

We will be implementing a password expiration policy, whereby users will be required to change their password every 90 days. This change is to help minimize unauthorized or malicious activities that could occur as the result of an unchanged or compromised password. If a user has not changed their password in the last 90 days, when they attempt to log in they will hit an error, prompting them to change their password. No further access will be possible until the password has been changed.

If you have any questions or concerns, please raise a JIRA as normal.

Thanks,

SilverRail Service Ops

Posted Jun 20, 2025 - 12:51 UTC

This scheduled maintenance affects: SilverAgent (SilverAgent).