Production Incident - Renfe - Shopping Failures

Incident Report for SilverRail

Resolved

We are aware that there was a short spike of failures for Renfe between 11:06 and 11:28UTC. The error returned was "Supply channel 'RENFE' is temporarily unavailable. Please try again later."

Renfe have advised that the issue is now resolved and no failures have been observed since.

Posted Mar 20, 2026 - 11:06 UTC